Karla Whelan, Senior Account Manager

From the moment I opened the email confirming my selection for the 2024 Female Futures Fund Programme, I felt like my heart skipped a beat. To say I was thrilled would be an understatement—I was absolutely elated! The thought of the incredible journey ahead, the inspiring women I’d meet, and the transformative opportunities this programme promised left me buzzing with anticipation.

In what felt like no time at all, I was walking into our first session, surrounded by 25 extraordinary women from across the advertising, media, and communications industries. From the very beginning, it was clear this wasn’t just another leadership program—it was an experience meticulously crafted to empower and inspire women at every level of their careers.

Each session focused on themes central to Women in Leadership, offering insights that felt as practical as they were profound. We explored everything from discovering our unique leadership styles to tackling challenges that disproportionately affect women in our field. What made it truly impactful was how tailored every session was to our real-world experiences. This wasn’t abstract theory—it was actionable advice, strategies, and wisdom I could implement immediately.

The peer mentorship throughout the programme was one of its most rewarding aspects. We didn’t just learn from the experts; we learned so much from each other. Every conversation with these talented, driven women was an opportunity to gain fresh perspectives and honest advice. There’s something so powerful about connecting with people who truly understand your journey because they’re on their own. It wasn’t just about building a network—it felt like building a safety net of encouragement, ideas, and inspiration.

What I appreciated most was the programme’s emphasis on vulnerability. Leadership can often feel like relentless pressure to have all the answers. Yet, this programme showed us that it’s okay not to know everything, ask for help, and navigate uncertainty gracefully. Embracing vulnerability became a strength, not a weakness, and that lesson will stay with me forever.

Hearing from women like Charley Stoney, CEO of IAPI, and our very own Vaunnie McDermott was nothing short of transformative. Their stories along with our other speakers were woven with authenticity and wisdom, resonated deeply—not just with me, but with every woman in the programme. They reminded us of the importance of balance, ambition, and staying true to ourselves as we navigate our personal and professional journeys.

If you’re considering applying for the Female Futures Fund Programme, let me offer this simple advice: do it. It’s a decision you won’t regret. And a heartfelt thank you to Connelly Partners for nominating me for this incredible opportunity. It’s an experience that has left a mark on me, one I’ll carry with me throughout my career and beyond.

Women’s sports are surging in popularity, yet the coverage continues to fall short. Women only get 8% of U.S. sports coverage. We set out to narrow the visibility gap for female athletes by changing the way we cover women’s sports, in partnership with the USGA and Brae Burn Country Club.

When we learned the USGA’s Women’s Mid-Amateur tournament was coming to Brae Burn Country Club, one of the toughest courses in the country, we had one question: how do we get these women the coverage they deserve?

The event had never been televised, and we recognized the need for a new storytelling approach—one that captures the unique female narratives. Research revealed that social media is crucial for boosting fan engagement and increasing visibility for women’s sports.

We launched the “Let’s Shoot Their Shot” campaign. Using social media to turn spectators into storytellers, we rallied a community of attendees, content creators, and fans to post coverage from their own accounts.

We showcased the incredible golf – and also narratives around pregnant and postpartum golfers, matching outfits, the 9-5s these women work outside the sport, and more.

Our digital hub became a gathering place for all content, offering the world a chance to experience the Mid-Am championship & these athletes in a whole new way.

Gene Begin, Managing Director, CP Education
Alyssa Stevens, Global Director of PR, Social Media & Influencer Marketing
Erin Mullaney, Media Director

The American Marketing Association’s (AMA) Symposium for the Marketing of Higher Education recently brought together more than 1,800 attendees from colleges, universities and higher education partners, the largest gathering in the history of the event AND the largest-ever symposium event for AMA, no matter the industry. 

The conference highlighted the importance of understanding people—especially the varied mix of higher education stakeholders—and the ways in which inclusivity, authenticity, and personalization are shaping higher education marketing. Here’s four themes we gathered from the insights shared.

Put People at the Center of Your Marketing: From Storytelling to Crisis Management

At the heart of the AMA Higher Ed conference was a call to center “people” in all aspects of marketing. This theme was underscored by nearly every keynote speaker. Whether discussing student-centered creative, generational differences, storytelling or crisis management, having a people-first mindset to your marketing and communications was paramount.

Keynote speaker Steve Robbins challenged the audience to rethink inclusion and recognize that our brains are wired to seek belonging. Our brain desires two things: to be part of a tribe and to be valued by that tribe. Yet, we also struggle when it comes to embracing difference. This makes inclusion a deliberate effort—especially in the context of higher education marketing where diverse student populations demand more than token gestures of representation.

Inclusion can’t be just a buzzword—it requires intentional action, thoughtful representation, and commitment to fostering a sense of belonging for all audiences. After last year’s Supreme Court decision on affirmative action, intentional inclusion marketing strategies are even more important than ever.

Authenticity, Trust and the Power of the Messenger

A significant portion of the event focused on the evolving expectations of Gen Z and Gen Alpha—two generations that are shaping higher education. 

“The messenger matters” was not only a great session led by Jeremy Tiers from Tudor Collegiate Strategies and Brian Piper from the University Rochester, but it was also a recurring theme throughout the conference. It’s no longer enough to create great content—you also need to think about who is delivering that content and how they resonate with your target audience.  Considering prospective students often are creators themselves, they are increasingly turning to social media influencers and content creators as their trusted sources for information due to the authenticity of their message.

This need is exacerbated by the general distrust these generations have in established organizations. This skepticism even extends to established digital platforms. YouTube and TikTok have overtaken Google as the preferred search tool for these generations, despite Google’s 88% share of search engine advertising. YouTube is also eating into the podcast space of Apple and Spotify due to video becoming a more preferred modality for podcast viewing.

Additionally, personalization is an important strategy to gain trust and show prospective audiences you are authentically trying to build a relationship with them. While only 18% of students believe higher ed’s communications feel personalized (per Tudor Collegiate Studies research), one college they worked with tested the impact of personalized, one-on-one counselor interactions and saw the likelihood of enrollment increase by 2.8 times. This kind of personalization can be a game-changer for colleges looking to convert prospects and applicants into enrolled students.

This session also made me think more deeply about what “feel” means when prospective students say that “it just felt right” when being asked why they chose a particular institution after a campus visit. More likely than not, that “feel” was generated by human interactions with the community. And research from the Edelman Trust Barometer confirmed that humans are the most trusted source of information, not a surprise considering word-of-mouth is still the most successful marketing tactic of all-time! 

Institutions that prioritize human connection—whether through counselors, faculty, parents and families, or peer networks—will gain a competitive edge in this era of distrust. With search intent and authentic messaging preferred on social channels, higher ed marketers need to shift their approach to prioritize these channels. If you want to stand out, use influencers who feel authentic and relatable, and focus on building personalized experiences that demonstrate a genuine investment in student success. 

Reframing Marketing for a Low-Trust World

In addition to influencer marketing in education, sessions explored other strategies for succeeding in a low-trust world. In a time when misinformation runs rampant, higher education marketers need to embrace “non-obvious thinking,” as coined by keynote speaker Rohit Bhargava. A few of his standout recommendations included:

• Stand for something – Develop a clear institutional identity and mission, and tell that story consistently.
• Embrace the conversation – Engage in two-way dialogue with prospective students and families. Marketers need to be listeners as much as they are speakers.
• Expand your audience – Diversify your approach to recruitment, focusing not just on traditional high school students but also on adult learners, international students, and underrepresented groups.

To break through the noise, higher ed institutions need to differentiate and be bold in standing for values and missions that resonate with the students they seek to enroll. The sheer volume of tuition increases and the increased competition for students has made differentiation more critical than ever. In the last 18 years, tuition industry-wide has skyrocketed by 506%, and yet many institutions still rely on the same tired marketing tactics based on geography, demographics, or selectivity.

VIV Higher Education led a session with great recommendations on the digital advertising front. They suggested your targeting strategies should aim to connect with students who are similar to those who already enrolled—focusing 80% on list-based targeting efforts and reserving 20% for experimenting with new audiences. Additionally, institutions must consider the full funnel of recruitment, allocating marketing budgets across awareness, recruitment, and advocacy stages.

They typically recommend 10-30% of budget in awareness, 60-80% in recruitment and 10% in advocacy.

With the long decision cycles for both undergraduate and graduate prospective students, creating awareness and nurturing long-term relationships is essential, so we would recommend the higher end of those awareness budget percentages. Additionally, every graduate program is unique, so whether using an area-of-study cluster strategy or a priority-program advertising approach, tailoring it to your specific university’s portfolio is important.

Summary

As higher education marketers, the time has come to embrace a people-first approach, grounded in authenticity, personalization, and inclusivity. The changing landscape requires a shift from traditional, one-size-fits-all marketing tactics to a more nuanced, human-centered strategy that resonates with today’s diverse audiences and skeptical, value-first populations. By incorporating some of these insights from AMA, institutions can build stronger connections with prospective students and position themselves for success in an increasingly competitive market.

Gene Begin, Managing Director, CP Education

Colleges, universities, and education organizations have a world of opportunity leveraging their advocates and turning them into influencers.

Utilizing the loyalty loop of a consumer decision journey can be one of the most cost-effective marketing strategies in any organization, let alone education. Advocacy drives awareness and influence and while this can happen within a variety of channels, advocacy is most prominent within social media. Social sharing is the online adaptation of the most successful marketing strategy in the history of humankind – word of mouth. 

Just think about how often you gather recommendations from your family, friends, colleagues and acquaintances, whether online or in person. That advocacy absolutely shapes your decision-making. 

Educational organizations should be taking advantage of this with their built-in community of advocates – employees, current students, board members, alumni, and even admitted students. This network is full of individuals with influence in multiple industries and audience segments. 

But in today’s creator economy, advocacy marketing for many organizations is not enough. Individuals within our networks have seen influencer marketing become part of the norm with their social feeds and they now understand how to take advantage of and monetize that sphere of influence. Even my pre-teens understand there are ways to monetize social content as they have seen their older cousin be successful in doing so in her career. Do not hesitate to budget and pay for advocacy and content creation. It should be an essential part of your integrated marketing strategy.

And remember, while our advocate networks in education are large and primed to be tapped into for influence, size doesn’t always matter when it comes to an individual’s network. Some of the most effective spheres of influence can be smaller, yet very committed and engaged. Community engagement really can be about the quality and not the quantity when it comes to activating a network. 

Influencer marketing truly harnesses the power and the authenticity of the human voice to impact brand perception and brand engagement. But identifying your target audience and evaluating the influencer’s following as a match is crucial. 

Our Global Director of PR, Social Media and Influencer Marketing Alyssa Stevens recently moderated an influencer marketing panel at the American Marketing Association’s Symposium for Higher Education. Below is a copy of that panel’s presentation, and if you want a partner on your influencer efforts, don’t hesitate to reach out. Our Influencer Marketing team helps activate the right influencers for your organization to build strategies that foster trust and leverage the strength of the human connection.

Why She Holds the Key to Your Benefits Plan’s Success

Women are increasingly leading the charge in health decisions, from managing doctor’s appointments to making choices that affect their family’s overall well-being. As this year’s enrollment season kicks off, we’re taking a look at these women, who serve as the Chief Family Health Officer (CFHO) – the powerhouse behind the success of your benefits plan.

Sam Coons, Copywriter 

Last Thursday, I joined a handful of CPers who attended the 63rd annual Hatch Awards, hosted at Big Night Live. Connelly Partners had a great showing, taking home a collection of 15 awards, including 5 Golds. But just as important, we took home a few insights on the common threads amongst the winning work. 

The main takeaway wasn’t a huge surprise this year. Consumers just want to have fun. But not just any fun. Simple fun. The overwhelming majority of winning work had not only that ever-important “big idea” to it, but nothing felt like it was beaten to death by committee. Work ranging from clients like Progressive, to Bowery Farms, to Valvoline were all as easy to laugh at as they were to digest. And while we always look to move people emotionally in our work, we just can’t forget that bringing a little levity to someone’s day by making them chuckle at a silly joke or gasp at an incredible visual is still doing exactly that.

Our own winning work this year understood this, with simple, fun campaigns for clients like Boston Pride for the People, 123.ie, and Kayem. We couldn’t be more pumped for these wins!

As we shuffled out of the venue to celebrate before shifting into full gear for 2025, two words were repeated amongst us as an unofficial mantra for the year ahead. “Do less.” You just might win more that way.

Check out our winning work: 

Boston Pride for the People
123.ie
Kayem
V foundation

Find the full list of winners here.

Scott Freeman, SEO Manager
Anthony Quagliata, Paid Search Manager

Google’s AI Overview feature has drawn quite a reaction from the world of organic and paid search experts, but is it an innovative step forward, or is it simply Google trying to stay afloat in the fast-evolving AI race? As this feature continues to roll out across search results, many wonder if it’s a game changer or just hype.

What Exactly Is Google’s AI Overview?

In a nutshell, the AI Overview feature generates a succinct summary based on AI’s understanding of your search query. Instead of having users click through multiple search results, they are presented with a synthesized snapshot of relevant information at the very top of their search, theoretically offering faster and more accurate answers. Google touts it as a way to enhance user experience, making search more intuitive and less time-consuming.

How Often Is the AI Overview Showing Up in Search?

Many are curious how often they’ll encounter these AI Overviews, and research shows they now appear in 3.9% of trending news searches — a relatively small, but growing percentage. The potential for expansion is huge, though, as the feature is still being tested and improved. For example, some reports show that Google AI Overview results have been showing up in 80% of searches for high-profile news events, signaling that the tech giant is serious about this AI integration.

How Does This Impact SEO?

The real elephant in the room is how this new feature affects SEO. Will it boost traffic to your site or steal it away? The answer is complicated and murky. On one side, AI Overviews give users faster answers, potentially leading to lower click-through rates (CTR) for organic results. Some SEO experts are already sounding alarms, saying AI summaries could reduce visibility for traditional SEO and that organic results may be less prioritized. Initial tests have shown the AI Overview could lead to organic traffic decreases anywhere from 18-64% for some websites, especially for informational-type queries.

On the other hand, some SEOs see this as an opportunity. For example, content optimization for AI-driven summaries might become the next big thing, with SEO professionals looking to adjust their tactics. If AI Overviews are prioritizing concise, well-structured content, there’s room to optimize accordingly and stay relevant. With detailed analytics reporting, SEOs can gather relevant information on user behavior and engagement within the search engine results page itself. With that insight, SEOs can begin to hone their strategies and use the AI Overview to their advantage. 

How Does This Impact Paid Search?

Google’s AI Overview has already impacted paid search results in ways that are hard to ignore. As consumers have begun exploring this feature, there has been a significant rise in search traffic on Google. However, much like organic, a decline in paid search click-through rate has been observed since most people need to click through to ad listings rather than explore the summary the AI Overview provides. 

Another notable finding is a year-over-year rise in CPC (cost per click) as click volume has declined for advertisers. While CPC increases can also be linked to increased ad prices for companies to meet targets, it is hard to imagine they will come back down as Google continues to alter where ads show around the AI Overview. Considering they’ve talked about returning top placements above the Overview, it likely signals that CPC will continue to rise. Also, as recent as the beginning of October 2024, ads were introduced into AI Overview for mobile users and will likely become an increasingly competitive placement for competitors. 

What’s Next for AI in Search?

So, is this indeed the future of search? Google is banking on AI, but whether the feature is here to stay depends on how it adapts to user behavior. With 57% of users reporting positive experiences with AI in search results, the technology seems to be resonating with many. But at the same time, only 23% of users say they fully trust AI-generated results, leaving a lot of room for growth — and skepticism.

At the end of the day, Google’s AI Overview feature has the potential to reshape how we search and how marketing professionals do their jobs, but it’s still too early to tell if it will revolutionize the experience or simply be a flash in the pan. As AI continues to evolve, monitoring how these changes impact SEO, paid search, user trust, and the broader digital landscape is crucial.

Erin Mullaney, Media Director

I recently participated in a lively discussion with buy-side and sell-side ad executives to dive into the latest thinking around targeting, measurement, and—of course—cookies. While these conversations can sometimes get technical, here are 4 straightforward takeaways for marketers navigating this landscape:

Remember the Root Concern

It’s not just about the third-party cookie as a method for collecting and using data on internet users, but about the act of data collection itself. The issue of unclear consent and privacy won’t disappear with the cookie, which makes building trust and transparency with consumers while still effectively advertising the real challenge. At its core, 1:1 deterministic targeting and tracking, regardless of the method, is what fuels privacy concerns. While there are many alternatives to third-party cookies, some are just fixes for targeting and measurement, while others aim to solve the underlying issue. The latter are likely to be more sustainable as privacy regulations evolve.

Wait, I Thought Google Said the Third-Party Cookie Wasn’t Going Away?

Google decided it wouldn’t proactively phase out cookies but would instead allow consumers to choose whether they want to be tracked. This mirrors Apple’s rollout of iOS 14.5 and App Tracking Transparency (ATT) in 2021, where users were prompted to decide if they wanted apps to track them. At that time, 96% of iOS users opted out. Today, that opt-in rate has climbed to about 24%, as people grow more accustomed to these types of prompts. While Google is putting the decision in the hands of consumers, if the prompt is as direct as Apple’s, we can expect most users to opt out. This means third-party cookie alternatives are still very much in demand. (Source: Adjust)

Exploring the Alternatives

At CP, we categorize targeting and measurement approaches into two groups: Hyper-Targeted and Privacy-First.

Hyper-Targeted solutions are the easiest alternatives to third-party cookies because they preserve 1:1 deterministic targeting and measurement, making them compatible with current ad tech. This group includes identifiers like IP addresses, device IDs, universal/alternative IDs, and data matching methods like identity graphs and cleanrooms. Measurement alternatives here include server-to-server tracking. Although these solutions are often considered “more accurate than third-party cookies,” they may still face future regulatory scrutiny, as they don’t fully address the root privacy concern. Even if the data is anonymized, it’s still being collected, leveraged, and in some cases, linked to personally identifiable information like names and emails.

Privacy-First alternatives, on the other hand, break away from 1:1 attribution. The key difference here is using “unattached” data in targeting, measurement, or both, to avoid tracking individual consumers across their entire journey. For targeting, this could mean probabilistic targeting via survey-based, contextual, or cohort methodology. On the measurement side, it could involve aggregated or modeled results, as well as brand lift studies, test & learns, and media mix modeling. These solutions, specifically on the targeting side, are less widely adopted and often perceived as less effective, but it’s critical to test them as the landscape continues to evolve. At CP, we’ve seen some promising early results with these alternatives, even outperforming hyper-targeted methods in certain cases. We believe AI will further improve the ability to leverage unattached data signals to drive results.

Where Does First-Party Data Fit Into All This?

The role of first-party data largely depends on your business model. Knowing your customer will always benefit your marketing efforts, but building a robust first-party data strategy requires transparency and incentivizing consumers to share their information. For some brands, there’s an immediate value exchange—like providing an email to unlock content behind a publisher paywall. For others, data is collected post-purchase, which is less helpful for prospecting. Ideally, you can use first-party data as a seed list to reach similar audiences, but privacy-first alternatives may also limit the effectiveness of lookalikes. Thinking strategically about how you collect and utilize first-party data is essential to determining its value for your business.

Conclusion

The ad industry’s focus has shifted from simply finding alternatives to third-party cookies to addressing the bigger picture: consumer privacy. While hyper-targeted solutions continue to dominate, privacy-first approaches are gaining traction, and their relevance will only grow as regulations tighten. As brands and advertisers, it’s crucial to stay ahead by testing a variety of strategies and ensuring that your approach to data is both transparent and adaptable to the evolving landscape. The future of targeting and measurement lies in balancing effectiveness with privacy, and those who can master this will be well-positioned for success.

Kim Mazejka, Senior Media Planner
Lee Junkin, Programmatic Media Supervisor

We recently attended StackAdapt’s StackDay conference in Chicago, where we had the opportunity to dive deeper into not only StackAdapt’s current and upcoming features, but also the programmatic landscape as a whole. Here are our top learnings and insights from the conference:

Programmatic ad spend is growing rapidly, driven by increased demand for connected TV, Retail Media Networks, and digital out-of-home.

• Connected TV (CTV) is growing at the same pace that Linear TV is declining. eMarketer predicts that by 2028, spend will be even between the two before CTV takes over in dominance. The downside is that there is a current ceiling on CTV inventory due to lighter ad loads and a larger share of ad free viewers, which will lead to an inventory shrinkage. 
• Retail Media Networks (RMNs) are growing at a faster rate than traditional search, which has seen its spend peak. StackAdapt is beginning to explore the integration of RMNs into their platform in order to create more seamless omnichannel integration. However, this will likely be a long roadmap as most RMNs are hesitant to join the open marketplace despite it being a large source of growth. 
• OOH is the only medium that is growing yearly, with digital out-of-home (DOOH) being the main driver. Running DOOH through a DSP can create a feedback loop to further fuel retargeting audiences and provide measurement opportunities to prove effectiveness of this once unmeasurable channel. 

Users will accept personalization in exchange for handing over their data. 

• Less than 1 in 5 users always accept cookies when given the choice, and only 26% of Apple users are opting into being tracked across sites when prompted. 
• Despite not wanting to opt in to tracking, 72% of consumers report they would only engage with a personalized ad. If they know that their purchase history information will be used for these personalized ads, they will approve being tracked. 
• This decrease in device data will likely lead to PMPs and programmatic direct buys increasing in popularity due to precise targeting abilities without this data. 

Choosing the right DSP can create omnichannel opportunities for better optimization and measurement. StackAdapt’s capabilities and recent evolutions include:

• Tools to estimate incremental reach of a CTV buy against a Linear campaign to reduce duplication of efforts and reach a higher percentage of your target audience. 
• ABM-specific reporting to measure B2B campaign performance by company, company size, seniority level, etc.
• Ability to build in brand lift studies straight into any campaign
• Optimize campaigns toward engagement metrics and vetted inventory to ensure ads are running in high attention spaces on premium inventory

With all of this information now in our arsenal, we sailed off into the Chicago sunset on a beautiful river cruise to cap off the trip! 

Katie Coughlin, Associate Media Director 

I recently had the opportunity to attend Digiday’s Retail Media Strategies conference in New York City, where leaders in the space dove into the rise of retail media, providing an exclusive look into its evolving role. While retail media has existed in various forms for quite some time, it has swiftly emerged as one of the most effective strategies for driving revenue and enabling brands to engage shoppers throughout their journey. 

In this blog, I’ll shed light on the importance of embracing a full-funnel approach to best position brands for success because the future of retail media is not just about quick wins – it’s about building lasting connections with consumers and creating value at every touchpoint.

Retail Media’s Expanding Role

Retail media is evolving from a low-funnel tool to a powerful, full-funnel ecosystem. No longer just banner ads buried on a retailer’s site, retail media now supports a brand’s entire customer journey – from initial awareness to post purchase engagement. This holistic strategy helps build a deeper connection with consumers at every stage, rather than focusing solely on immediate sales. By incorporating retail media throughout the funnel, brands can increase visibility and recognition from the outset. This broader exposure helps establish brand presence and credibility, making consumers more likely to consider the brand when they are ready to purchase. 

A full-funnel strategy also allows for a more personalized and seamless customer experience. Brands can tailor their messaging and offers based on where the customer is in their journey, leading to more relevant interactions and a higher likelihood of conversion. Finding opportunities to cut through the sea of sameness with placements and messaging that will resonate will ultimately differentiate the brand, capture attention more effectively, and foster a stronger connection with the customer.

This conference emphasized the need for brands to rethink and evolve their approach to retail media. While relying solely on retail media as a sales tactic can lead to short-term gains, it may not sustain growth in the long run. By shifting from a narrow low-funnel tool to a comprehensive full-funnel strategy, brands can position themselves for steady, sustainable growth by fostering customer relationships and retention over time.